With IHC, hotels can focus on their core mission of hospitality, assured their staffing needs are expertly managed.
IHC offers a variety well trained hotel staff including the following:
Hotel Staff
- Reception
- Guest Services
- Concierge / Doorman
- Waiters
- Bartenders
- Room Service
- Runners
- Set-up & Strike Crew
- Staff Canteens
- Chefs
- FSA’s (Food Service Assistants)
- Scullery
- Kitchen Hands
- Cleaners
IHC has emerged as a leading choice for staffing hotels, an industry where service excellence is paramount. Our strength lies in our ability to provide a diverse range of staff, from front desk personnel and concierge services to housekeeping and culinary teams. We understand that each role is integral to creating a memorable guest experience. Our staff are meticulously trained not just in their specific functions, but also in embodying the ethos of hospitality – attentiveness, professionalism, and a commitment to guest satisfaction. This holistic approach ensures that every interaction a guest has with our staff enhances their overall stay, reflecting positively on the hotel’s reputation.
Moreover, IHC’s expertise in the hotel sector encompasses adapting to the ebb and flow of hotel operations, from managing the seasonal peaks in tourism to maintaining quality during quieter periods. Our staffing solutions are tailored to the dynamic needs of hotels, ensuring optimal staffing levels that maintain operational efficiency without compromising service quality. We also focus on long-term staff development, fostering a culture of growth and excellence within our teams. Partnering with IHC means hotels gain more than just employees; they gain ambassadors who are integral to delivering a superior hospitality experience.
Enhance your hotel's guest experience with IHC's expert staffing solutions. Contact us today to elevate your service standards and ensure your hotel stands out in the hospitality industry.
Step Up Your Hotel’s Service Game With IHC’s Staffing Expertise
Types of Staff Required
IHC provides a full spectrum of hotel staff including welcoming receptionists, attentive guest service personnel, dedicated concierge/doormen, professional waiters, skilled bartenders, prompt room service providers, efficient runners, and diligent set-up & strike crew. Also part of our team are chefs, FSAs, scullery workers, kitchen hands, and cleaners, all essential in maintaining the hotel’s high standards of service and cleanliness.
Transform your hotel's service with IHC's comprehensive team of dedicated hospitality professionals. Reach out to us today and take the first step in ensuring your hotel embodies excellence in every guest interaction.
Skill Sets & Knowledge
Hotel staff require a diverse skill set including excellent customer service, deep knowledge of hotel operations, proficiency in various languages for international guests, problem-solving abilities, and adaptability to different guest needs and situations. They must also be well-versed in health and safety regulations, possess strong communication skills, and have the ability to work effectively in a team to provide a seamless guest experience.
Secure a team of hotel staff who are as versatile as they are skilled. Contact IHC today for personnel who will elevate every aspect of your guest's experience with their expertise and dedication.
High Staff Turnover
Hotels often face the challenge of high turnover, especially in entry-level positions, leading to constant recruitment and training, which can impact service consistency and operational efficiency.
Combat high turnover in your hotel with IHC's stable and skilled staffing solutions. Connect with us today to build a dedicated team.
Maintaining Service Quality During Peak Seasons
Ensuring consistent service quality during busy seasons, like holidays and summer months, requires strategic staffing to handle increased guest numbers without compromising the guest experience.
Ensure top-notch service during peak seasons with IHC's strategic staffing. Contact us to maintain excellence under pressure.
Diverse Skill Requirements Across Departments
Staffing a hotel requires a diverse range of skills, from housekeeping and culinary talent to front desk and customer service expertise, making it challenging to maintain a well-rounded, skilled team.
Meet your hotel's diverse staffing needs with IHC's multifaceted professionals. Reach out for a team that excels in every department.
Providing Continuous Training and Development
Keeping staff updated with the latest hospitality trends, customer service techniques, and safety protocols is essential but resource-intensive, requiring ongoing training and development.
Keep your hotel staff at the forefront of hospitality with IHC’s ongoing training programs. Get in touch for continuous staff development.
Balancing Cost-Efficiency with Quality Service
Managing operational costs while maintaining high-quality service is a delicate balance, especially when it involves staffing decisions that can directly affect the guest experience.
Achieve the perfect balance of cost-efficiency and quality service in your hotel with IHC’s expert staffing strategies. Contact us to optimize your operations.
IHC specializes in providing tailored staffing solutions to the hotel sector. We cover all aspects of your staffing needs including: Recruitment & Placements, Training & Development, Staff Management, Human Resources, Industrial Relations and Labour Relations & Consulting.
Outsourcing to IHC means hotels can elevate their guest experience, maintain operational efficiency, and ensure every interaction reflects the hotel’s commitment to excellence. With IHC, hotels can focus on their core mission of hospitality, assured their staffing needs are expertly managed.
